Haircuts Case Study Essay

Strategic Business sphither of influence to change through IT.The most essential aspect of the hair pass overting business put that stool be improved in UMUC Haircut spot has to be customers (customer demand). The entire pay model revolves around two truth. The first is that deal want to go far get haircuts here at UMUC. Second, these customers pull up stakes be buy out customers at a rate that facilitates profit. In order to meet twain of these destructions for profit the use of a comprehensive platformming tool is leaded to both eudaemonia customers and manage employees. A cloud-based open scroll screening completelyows for simple transp atomic number 18ncy and has a secondary trait of using superannuated programming data to form a more than profit up to(p) business model. organism competent to have a forever evolving schedule provides the perfect amount of tractability for Myra Morningstar.Specific SolutionTo best move over information technology to the schedule hassle a robust program provide be developed. This programs first major feature is that it ordain be cloud based. So for a 7 day cash in ones chips week at that place depart be open hourly blocks that fuel be change with customer appointments. These blocks are of pass able to be filled at the main counter on the rudimentary computer in the system however can also be filled via the web. Customers volition be able to go on request for blocks which provide be O.K. by management. At the same time, in the same program these blocks go out gibe to individual leaves, in the sense that the chair represents an available stylist being able to perform the styling or cut. This program give be real time so that everyone is one the same page. Ultimate check into bequeath fall on Myra Morningstar. The program will run through the UMUC Haircut website.IT substructure RequirementsServices- Myra and staff will be need to learn and manage this program. Although not overly complicated it will require inscription of use to be successful. It will be tempting to use the paper schedule system but this will need to be cut out. The initial building of the program and subsequent upgrades to the program will be the work of a cagy programer for hire and should not require ceaseless technical support.Hardware- Any internet attached device will be able to access to the program. It would be a with child(p) investment to have a broken command terminal or server inside the store able to storage area backing up this data continuously and renounces a level of redundancy. (To both discourse the data and backing it up)Software- A application will have to be purchased or designed to facilitate this online scheduling. An example of a pre-existing software package would be Appointment-plus, this service already includes customer self-booking.Telecommunications- A high-speed internet connection will be required at all times so that the program can co mmunicate changes back and forth at all times. This need can be handled by fiber-optic or a dsl network from a topical anesthetic provider. Most of the information here will be data.Facilities- The main desk computer lieu will be the facility for caparison the center server. This software, if uniquely designed for UMUC Haircuts will be entirely in-house but if a generic version it is applied it will be managed from that companies facility.How Online Scheduling will Improve the Process.As UMUC Haircut conducts business now there is no single method for managing both employee staffing times and customer appointments. Customers have to diminish in or use the knell to schedule an appointment or come for a walk in incertain of availability. This new program will allow for the front desk, all the stylist, and customers to access the scheduling tool at all times. This will stream line the process of acquiring into a chair and cut strike down on the almost guess method of scheduling employees.Online Scheduling Impact on Generic Strategy.The generic strategy goal that is strived for at every step in this process is Broad Market/ high school Value-to-Cost Ratio. With an affective online scheduling tool more customers will be able to access appointment opportunities that fit their schedule. This gives them the ability to invention ahead. at the same time the scheduling application also cuts down on the hours that stylist are getting compensable even though there are no appointments. Being able to cut down on these wasted hours will make the cost drop which will indirectly rase the Value Ratio. arrival more people online, at a cheaper price will be the drive force to adopt an online solution for scheduling.ReferencesSchmidt, M. (n.d.). Retrieved from http//www.businesscaseanalysis.com/business.htmlhttp//www.appointment-plus.com/ crossroad/how_it_works.php